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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Johnson

Margaret Johnson

June 30, 2025

5  out of  5
rating by Margaret Johnson
"Wonderful people and wonderful service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tristi Bauer

April 17, 2025

5  out of  5
rating by Tristi Bauer
"Kari and her team are amazing! I reached out to her a couple of months ago for help with our insurance needs, and she was incredibly professional and knowledgeable. I highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Schermerhorn

March 22, 2025

5  out of  5
rating by Chris Schermerhorn
"Best agency around. This team is no games. Takes care of you no matter how complex."
We responded:
"Thanks Chirs! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kim Hansen-Mason

January 29, 2024

5  out of  5
rating by Kim Hansen-Mason
"After 7 years with Kari Jones State Farm, I made the mistake of leaving and it only took me 3 months to realize what a huge mistake I’d made. State Farm is a great company and Kari Jones and her team are truly amazing humans— the salt of the earth. I highly recommend this office if you want to be treated like gold and taken care of!"
We responded:
"We are so happy to have you back and thank you so much for the raving review! We appreciate you and look forward to continuing to serve you. "
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Blake Olliges

January 16, 2024

5  out of  5
rating by Blake Olliges
"My experience with Kari was no less than amazing. She truly was considerate of what my needs were and handled it professionally. Highly recommend Kari as your next agent!"
We responded:
"Blake thank you for the fantastic review. It was a pleasure to work with you and I look forward to working with you for years to come. "
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Monica Morado

January 10, 2024

5  out of  5
rating by Monica Morado
"AMAZING , friendly staff , and honestly by far the best communication I’ve ever had with any insurance company! I now know the steps I need to take for my first experience with a severe weather accident!!! . Without this lovely crew I would have panicked and thought the WORST !!! Everything is covered now and knowingly I can call back anytime if I have any more questions is just the best feeling!! I feel secure and I know we have the best insurance / business for my family !!! Thank you all so much !!!!"
We responded:
"Monica, I am very blessed to have an amazing team. Thank you for your review and business. Kari Jones State Farm has a goal that clients know how their insurance works so that there are not any surprises or disappointments when it comes to accidents or claims. Thank you again. "
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Kathy Frerich

October 19, 2023

5  out of  5
rating by Kathy Frerich
"Patty, has been a Godsend she has answered any questions that I have even when they didn't pertain to me and my policy. Becca, has also been very very helpful. This office cares about the people that they insure. I have not had to file a claim thank God but I know if I ever have to they will be there to help me in anyway they can. All insurance companies can learn from these ladies. Thank you ladies for all your help."
We responded:
"Kathy thank you for the great feedback on my team. I am blessed with the best. We are happy to take care of you and glad that you can see that we genuinely care about our customers. "
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Azure Zarbock

June 7, 2023

5  out of  5
rating by Azure Zarbock
"Kari and her team put together various policies for me in a short amount of time, as my renewal from the other insurance company was quickly approaching. The staff was kind, courteous, and very professional. I would work with this agency for all my insurance needs."
We responded:
"You are so easy to work! I am so happy we could help in some small way and look forward to working with you in the future. Have an amazing summer! "
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Calvin Calton

April 11, 2023

5  out of  5
rating by Calvin Calton
"Great customer service and asked the right questions to make sure our coverage was going to meet our needs, without breaking the bank. As other insurance needs arise we will be looking to move more of our business to Kari Jones and company."
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LisaLee Cook

April 5, 2023

5  out of  5
rating by LisaLee Cook
"Kari Jones and her staff are extremely professional and courteous. They truly know insurance and are easy to work with. Having various options to choose from was very important to my husband and I. I/we highly recommend the Kari Jones State Farm Insurance team to anyone seeking insurance. Mr & Mrs Cook"
We responded:
"Thank you Ms. Lisalee. We love working with your family and protecting all aspects of your life. Your auto, home, life we want to create a personalized and total asset protection package for you! Happy Easter. "
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Sara Hagen Hull

March 28, 2023

5  out of  5
rating by Sara Hagen Hull
"I have been working with Kari and staff for many years now, and have maintained my policies with their office even after moving 5+ hours away! They are immediately responsive to all needs, and are so friendly and easy to work with. I recommend Kari Jones without reservation!"
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Cindy T

March 22, 2023

1  out of  5
rating by Cindy T
"Never returns phone calls only get an answering machine that says happy new year when it is end of March. Closed more then open."
We responded:
"We always returned calls but it was during business hours, sent emails and texts to no avail. I apologize that you were not able to reach us. The voicemail has been update, I apologize for that. We were open Monday-Friday 9-5 when you were attempting to reach us. "
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Frankenstein Fabrications

July 22, 2022

4  out of  5
rating by Frankenstein Fabrications
"The only reason for 4 stars is their on summer hours so they are closed on Fridays"
We responded:
"Thank you for the review just wanted to let you know we will NOT be closing Fridays this summer. Hope that gains us our 5th Star! Happy New Year. "
Profile photo of Cody Hartman

Cody Hartman

September 12, 2021

5  out of  5
rating by Cody Hartman
"Wonderful place wish they could of got me a better deal as I shop insurance every year. The friendly people here were almost enough to stay."
We responded:
"Thank you Cody! Keep coming back to us and we will get you one day."